IVR Supplements
von Christoph K am Mai.10, 2009, in In English, IVVR Anwendungen
IVVR (Interactive Voice & Video Response) Application: IVR (Interactive Voice Response) Supplement Example
IVVR applications use the IVVR mobile technology to create services based on 3G video calling. In my opinion, the easiest conceivable IVVR application is an IVR supplement that adds the video dimension to typical IVR services:
IVR Supplements are dialog-based IVVR applications founding on the notion of typical IVR applications for call dispatching or information services. They add the visual dimension to IVR applications by showing slides as a graphical representation of an IVR voice menu on the phone screen. This increases accessibility for the dumb, making it possible to interact with IVR where listening might not be desired
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